Product Consultant – HR & Education Solutions

About the Role

We are looking for a dynamic and customer-focused Product Consultant – HR & Education Solutions to drive business growth and product adoption across our AI-powered HR and Education technology solutions.

This role combines product consulting, pre-sales, business development, and customer success. You will engage with prospective customers, understand their business needs, deliver product demonstrations, generate qualified opportunities, and support the end-to-end sales cycle. Working closely with internal teams, you will help customers adopt suitable technology solutions while building strong, long-term business relationships.

Key Responsibilities

• Product Demonstrations & Consulting: Conduct engaging product demonstrations, solution presentations, and consultative discussions to understand customer requirements and recommend suitable HR, Education, and AI-powered solutions.
• Sales Cycle Support: Collaborate with the Sales team on discovery meetings, proposals, presentations, negotiations, and customer follow-ups to support successful business conversions.
• Lead Generation & Business Development: Generate and qualify business opportunities through outbound prospecting, referrals, partnerships, webinars, networking events, and other lead generation initiatives.
• Sales Documentation: Prepare and maintain sales proposals, quotations, presentations, tender documents, RFP responses, and other customer-facing materials.
• Customer Onboarding & Success: Lead customer onboarding, support implementation, conduct product training, and manage post-sales customer success activities to ensure effective product adoption.
• Relationship Management & Growth: Build strong relationships with customers, partners, and stakeholders while identifying upselling and cross-selling opportunities.
• Product Documentation & Improvement: Develop user guides, training materials, knowledge base articles, and supporting resources while gathering customer feedback to drive product improvements.
• Market Intelligence & Industry Engagement: Represent the organization at exhibitions, conferences, career fairs, education forums, and industry events while monitoring HR Tech, EdTech, AI trends, competitor activities, and market opportunities.

Requirements

• Bachelor's degree in Business, Marketing, Human Resources, Education, Information Technology, or a related field.
• 2–5 years of experience in Product Consulting, Pre-Sales, Business Development, Solution Consulting, Customer Success, or SaaS Sales.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong consultative selling, lead generation, and relationship-building capabilities.
• Experience conducting software demonstrations, solution presentations, and customer discussions.
• Ability to understand customer requirements and recommend practical technology solutions.
• Strong proposal writing, documentation, and customer engagement skills.
• Self-motivated, results-driven, and capable of working independently and collaboratively.
• Experience with HR Tech, ATS, HRIS, LMS, SIS, EdTech, or SaaS platforms will be an added advantage.
• Willingness to travel for customer meetings, demonstrations, and industry events.